Terms & Conditions
All payments are made through Paypal to make your payment safe and easy. You can pay with Visa or Mastercard. All our prices are in SEK and including VAT.
In the case that the purchaser is under 18 years old, Crafted Buddies will need parental permission to be obtained prior to purchase. Order made with another person's name without his consent, causing economical or other damage to Crafted Buddies will be police reported. Crafted Buddies disclaims for typographical errors, errors in information and errors in the specification. If the product no longer is available, Crafted Buddies will transfer all costs back to the customer as soon as possible.
Your order is shipped by Posten and will be delivered to your local delivery point. Notification will be sent by letter or SMS to your cell phone when your package is ready to be collected. If you don’t collect your package within 14 days, the package will return back to Crafted Buddies. At present, shipping is only available within Sweden.
Delivery time is depending on our production capacity, you will receive your item within 1-3 weeks.
In addition to the cost of your product there will be a shipping fee of 49 SEK. This shipping applies regardless of the number items ordered.
For items that are not collected, the package will be returned to Crafted Buddies. In this case, a fee of 350,- + VAT to cover Crafted Buddies costs of transportation and administration will be invoiced to the customer.
Returns & exchange
Crafted Buddies guarantees all products it manufactures and sells to be free from defects of workmanship and not natural scratches. We will replace for you any defective items you wish to return. All returns must be returned within 14 days and returned in original and unopened packaging. In the case of a return, contact Crafted Buddies (firstname.lastname@example.org). The cost of returning an item will be paid by the customer.
When purchasing from our online shop you are covered by the Swedish distance law. This means that you as a customer has the right to cancel your purchase within 14 days after you received the goods. The product must be in as good condition as when you received it, that is unused and undamaged. Original packaging must be saved.
On your return or exchange of goods, you pay for the return shipping costs.
Is the package or the content damaged when you receive it, report it to Crafted Buddies immediately (email@example.com).
Colors and pictures
The colors of the goods are shown as accurately as possible but due to your computer and monitor settings, Crafted Buddies cannot guarantee that the colors shown on the website accurately reproduce the colours of the goods in reality.
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information.